Coo

Coo help

Answers to the questions we get most. Can't find yours? Email [email protected].

How do I share my baby's log with my partner?

  1. Open Settings in Coo and tap Sharing (or tap the Invite your partner card on Home).
  2. Coo turns on iCloud Sync if it is off. Then send the invite by Messages, Mail or a copied link.
  3. Your partner installs Coo, taps the link and accepts. They see the same baby and every new entry in real time.
  4. Sharing is free for both of you. Each person needs to be signed in to iCloud on their iPhone.

How do I sync Coo between my iPhone and iPad?

  1. Sign in to the same Apple Account on both devices, with iCloud Drive on.
  2. In Coo, open Settings and turn on iCloud Sync on each device.
  3. Changes usually arrive within seconds when both devices are online.

Sync or sharing is stuck. What do I do?

  1. Check that you're online and signed in to iCloud, and that iCloud storage isn't full.
  2. In Coo, open Settings › iCloud Sync and, under Troubleshooting, try Repair Sync first.
  3. If Coo says sync keeps restarting, or a share never finishes, use Rebuild Sync Data. It backs up your log to iCloud Drive, then rebuilds this device's copy from iCloud.
  4. Still stuck? Email [email protected] with your iOS version and what you see.

How do I add Coo widgets to my Home Screen or Lock Screen?

  1. Touch and hold an empty spot on the Home Screen, tap Edit › Add Widget, and search for Coo.
  2. Quick Track (small) is free and can start a nap, start nursing or log a wet diaper with one tap. Multi Track (medium and large) is part of Premium.
  3. For the Lock Screen, touch and hold the Lock Screen, tap Customize, then add the Coo widget for the last feed, sleep and diaper.

How do Live Activities work in Coo?

  1. When you start a nap, nursing or pumping session, Coo shows the running timer on the Lock Screen and in the Dynamic Island.
  2. You can pause, switch sides or finish from there without opening the app. Finished sessions leave a Tap to edit card for a few minutes.
  3. If you don't see it, check Settings › Coo › Live Activities on your iPhone.

How do feed and nap reminders work?

  1. Coo asks for notification permission once, after your first log.
  2. In Settings › Reminders, choose which reminders you want: next feed, pumping, medicine intervals, the nap window, and long naps.
  3. Reminders are recalculated every time you log, so they follow your baby's day.

How do I back up or export my data?

  1. With iCloud Sync on, your log is already stored in your iCloud account.
  2. Coo Premium adds export and import of a JSON backup file and backups to iCloud Drive, in the Data section of Settings.

I bought Premium. How do I restore it on a new phone?

  1. Open Settings in Coo and tap Restore Purchases in the Premium section, signed in with the Apple Account you bought it with.
  2. Premium is a one-time purchase, so there is nothing to renew or cancel.

How do I change Coo's language?

  1. Open Settings › Language in Coo and pick English, German, French, Spanish, Portuguese (Brazil) or Japanese, or Same as iPhone.
  2. The new language applies the next time you open Coo. Widgets and Siri follow your iPhone's language.